Last Updated: September 24, 2026

Harley Manuals (“Harley Manuals,” “we,” “us,” or “our”) operates harleymanuals.com. This Privacy Policy explains how we collect, use, protect, and retain information when you visit our website, create an account, purchase our digital products, or contact us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

When you use our website or purchase a product, we may collect information that you provide directly, including:

Your name
Email address
Billing information
Phone number, if provided
Account information
Order and purchase information
Information provided when contacting customer support
Information submitted through contact forms or other website forms

Payment Information

Payments are processed through third-party payment providers. We do not store your full payment card number or security code on our own servers.

Payment information is handled by the applicable payment provider according to its own privacy policy and security practices.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Referring website
Date and time of visits
Basic website usage information
Security and diagnostic information

This information may be collected through standard server logs, cookies, security services, and similar technologies.

3. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Provide access to purchased digital PDF manuals
Send order confirmations and purchase-related communications
Provide customer support
Respond to questions and requests
Manage customer accounts
Process refunds and resolve order-related issues
Protect our website against fraud, abuse, and unauthorized activity
Maintain website security
Improve website performance and functionality
Understand how visitors use our website
Comply with applicable legal and regulatory requirements
Send promotional communications where you have provided consent

4. Payment Processing

Payments made through Harley Manuals are processed by third-party payment providers.

When you make a purchase, payment information may be transmitted directly to the applicable payment provider. Harley Manuals does not store full payment card details on its own website servers.

The applicable payment provider may collect and process your payment information according to its own privacy policy and terms.

5. Third-Party Services

We may use third-party services to operate, secure, analyze, and improve our website.

These services may include:

Cloudflare: used for website security, performance, and content delivery.
Payment processors: used to securely process customer payments.
Website hosting and server providers: used to host and operate the website.
Analytics services: where enabled, used to understand website traffic and usage.
Email and communication services: where enabled, used to send transactional or marketing communications.
Customer support or chat services: where enabled, used to provide customer assistance.

Third-party providers may process information according to their own privacy policies and terms.

6. Cookies and Similar Technologies

Harley Manuals may use cookies and similar technologies to operate and improve the website.

Cookies may be used for purposes such as:

Maintaining shopping cart functionality
Supporting checkout and account functionality
Remembering certain preferences
Maintaining website sessions
Improving website security
Understanding website traffic and usage
Improving website performance

Some cookies may be placed by third-party services that operate on our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the shopping cart, checkout, account area, or other parts of the website.

7. Digital Products and Downloads

Harley Manuals provides digital workshop and repair manual products.

When you purchase a digital product, we may use your email address and order information to:

Confirm your purchase
Provide access to your purchased manual
Provide download information
Assist with download or account issues
Respond to customer support requests
Maintain records of your transaction

Digital product files may be subject to the purchase terms and license restrictions displayed on the website.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained for purposes including:

Providing products and services
Maintaining customer and order records
Customer support
Accounting and financial records
Fraud prevention and security
Resolving disputes
Enforcing agreements
Complying with applicable legal obligations

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

9. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by our website.

10. Sharing of Personal Information

We may share personal information with service providers and third parties when reasonably necessary to operate our business and provide our services.

For example, information may be shared with:

Payment processors
Website hosting providers
Security and content delivery providers
Email and communication providers
Customer support providers
Analytics providers, where applicable
Professional advisers or authorities where required by law

We do not sell your personal information as a standalone product.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request restriction of certain processing
Object to certain uses of your information
Withdraw consent where processing is based on consent
Request information about how your personal information is used

To make a privacy-related request, contact us using the contact information provided below.

We may need to verify your identity before completing certain requests.

12. Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. International Visitors

Harley Manuals may be accessible to visitors from different countries.

Depending on where you are located, your personal information may be processed or stored in countries other than your own. Different countries may have different data protection laws.

Where applicable, we take reasonable steps to handle personal information in accordance with applicable privacy requirements.

14. Links to Other Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website functionality, legal requirements, or business practices.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this page periodically for the latest information about our privacy practices.

16. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us.

Harley Manuals
Website: harleymanuals.com
Email: [email protected]